KeyBank Mobile Banking

KeyBank, N.A.

About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter: twitter.com/keybank
● Facebook: facebook.com/keybank
● LinkedIn: linkedin.com/company/keybank/
● YouTube: youtube.com/user/keybankcommunity/
● Instagram: instagram.com/keybank/

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2024 KeyCorp. Member FDIC.

Ratings and reviews

Edit my previous review. The previous review was because there has been a persistent problem for literally years where you can't take a photo of a check for online deposits. You literally have to go to the bank to do it. Now the monkeys in charge of the app have broken notifications. I was able to check the website and verify I have all the notifications turned on, text, push, email. I have them all turned on because Key regularly breaks the app. Now I only get some text notifications.

the rules and fees for having different types of accounts and having to keep so much money with them seems old-fashioned. then fees apply if you fall below a certain level or make too many withdraws from certain accounts. the biggest issue is their credit card tracking. when making a transfer from checking account to credit card for payment, the money shows immediately taken from checking account when it takes days to show up on your credit card account. beware. not convenient or intuitive.

9/10/21- This app makes managing your personal account quick and easy...unfortunately you can only access it about 1/10 times you need to. Either it won't open at all or you enter all of your sign-in info and it just loads until it crashes. I now use my debit card like you would use a gift card, swipe it and hope it still has money on it. 10/9/24- Update: it's now 3 years later and nothing has changed.

What's new

- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates