Brinks Home | Protect America

SecureNet Technologies

About this app

Stay connected to your home wherever you go! Brinks Home Security™ now monitors Protect America™ customers and puts the tools to control your home security and automation system in the palm of your hand. Quickly check on your home, arm and disarm your system, and get alerts if something isn’t right. Not leaving home? Use the app to control Z-Wave devices without leaving the couch, arm your system from your bed, or check on a noise by viewing live video feeds from your Wi-Fi connected cameras.

Features include:

* Arm and disarm your system
* Watch live feeds or recorded video clips
* Lock and unlock doors

* Adjust Z-Wave smart thermostats

* Control other Z-Wave home automation devices
* Receive alerts for events that matter most to you
* View event history

PLEASE NOTE: This app will only work with a Brinks Home Security system (formerly Protect America) and certain features are only supported with optional equipment and plans.

Ratings and reviews

Abysmal. I swapped phones and cannot remember the password, I tried the password recovery and as soon as I click on the link it says session expired. I tried customer service automated text, no help at all. Tried calling customer service and zero response after almost an hour on hold. Inconvenient at best to not be able to use the app to arm and disarm my system.

Yay!! It's FINALLY working again!!! Update: 5/10/2021....when is there going to be a fix for the app?? Customer service told us 24 hours & that was 3 days ago. This is ridiculous & doesn't do a damn bit of good to have an alarm system that doesn't work........ My husband nor I have been able to open the app in two days. It's great when it works but useless without being able to turn our alarm on & off with the app

The app has been offline for days. I keep getting the connection failed error message. Also, before hand the console would be offline and send those notifications to the app as well. I was advised by a representative to replace the battery. All this after being charged for a technician visit, whom didn't fix the issue but stood at my front door the time. I eventually got my 142 back, thank God, but what is going on here?

What's new

- Bug fixes and improvements