
Melissa Hess
The app worked great until after my first client. The only reason I'm leaving stars is because as far as scheduling, I'm good (knock on wood, I've seen some of the other recent reviews) but I struggle w/ every single customer trying to cash them out. I have to use a completely other app to do so. Extremely frustrating for the amount of money I paid for this app.
Squarespace Inc
November 5, 2025
We're sorry to hear about this issue, and understand your frustration. Our Customer Support team can help resolve this case. You can reach us by using the in-app feedback tool. This can be done by shaking your device or taking a screenshot of the issue, and then tapping “Report a Bug.”

Claudine Records
Literally completely and utterly useless. it's been getting worse and worse over the last 3 years, but now, after updating 2 days ago, cannot even use it at all. First it stopped processing credit card payments. I contacted support, they insisted it's my device in spite of the fact I have 2 different devices BOTH having the same problem. then it stopped letting me store credit card to secure appointments. Have to go to website. Now the app takes me to website. USELESS.
12 people found this review helpful
Squarespace Inc
July 29, 2025
Hi there, we're sorry to hear there are issues with the app, particularly with more recent updates. Please reach back out to our Customer Support team once again, so we may troubleshoot further. This can be done by shaking your device or taking a screenshot of the issue, then tapping “Report a Bug."

Zachary Hanley
The app started off great 5 years ago. Now it wont take payments, stopped clients from booking online because it wouldn't take payment, disconnects from the card reader. And all the support does is ask you to use another app to record your screen when i cant predict when it will fail, because it will work at times. Trash app now. Need to find a new booking app unfortunately.
2 people found this review helpful
Squarespace Inc
August 4, 2025
Thank you for your honest review. We understand your frustration, and take your feedback seriously. We would appreciate it if you could reach out to us directly to discuss your concerns in more detail. You can reach us by using the in-app feedback tool, by shaking your device or taking a screenshot of an issue, then tapping “Report a Bug.”