
Erica Tucker
it's a great product, but in the app it's hard to learn all the gestures and how to use it. The app is more based towards selling you more Tonies instead of how to control your Toniebox. I don't know how many times I had to go to YouTube to figure out how to do something. once you get the hang of it it's fine, but the app could really use some work to be more user friendly
tonies GmbH
April 30, 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. This have been noted and shared with our team.
– The tonies® Team

joshua O
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UPDATE 3: got the replacement. If you have a mesh Wi-Fi system and you are not technical, you are going to struggle to set this up. UPDATE 2: they shipped the replacement via Amazon 2-day delivery. pro move! UPDATE they sent me a free one to replace the defective one but it would be nice if they tested these better. toniebox 2 took two weeks to ship and then error coded out on setup. The support site has no information on the particular error . no phone support to call. very frustrated.
1 person found this review helpful
tonies GmbH
April 10, 2026
Hi there, thank you for sharing these detailed updates. We’re really glad the replacement arrived quickly, though we understand how frustrating the setup experience has been. Our Customer Happiness Team would love to help make this smoother for you. Please reach out to toni.es/ctusen so we can take a closer look.
– Jasmine from tonies®

Jae Em Tee
I am very surprised by this app and not in a good way. This is virtually an app to setup your toniebox and then discard. There is literally ZERO functionality! You can set the volume max for the box, dim the led light and buy stuff... that's it. Very very disappointed that you have zero control and/or preference settings. You cant even check the battery life! Such a waste.
8 people found this review helpful
tonies GmbH
December 11, 2025
Hi there, thanks for sharing your thoughts on using the app with a Toniebox 1. Your feedback is appreciated, and we’ll be sure to pass your suggestions along to our team.
– The tonies® Team