
J M
I have no issue with the service, or the connection speed, so my review is simply for the app itself, and my main complaint about it is that every time you log on to check your balance, you have to log in, yet there is also a box that says "keep me logged in". No matter how many times you click that box, it never actually keeps you logged in at all, which is a bit of a big flaw, because then you have to waste data in getting a confirmation email sent to you to check your password.
2 people found this review helpful
E-Plus Service GmbH
February 23, 2026
Hallo J M, vielen Dank für Ihre Bewertung. Bitte probieren Sie einmal folgendes: löschen Sie den Cache und Speicher der App in den Einstellungen und installieren Sie diese anschließend neu. Funktioniert es nun?

Time Traveler
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The prices seems fair, but they should offer an unlimited Pack Option that offers higher bandwidths, above 25mbit/s, for upload. Furthermore, as requested by many mores in the comment section: Increase the "refill GBs" option to +10GB per click, instead of locking it to 1-2GB at a time. This will reduce the amount of reminder-SMS for us users, meaning less spam. Although there's a technical issue with the app, it doesn't memorize the extra GBs instantly, so you have to reboot phone every time.

Igor Ratke
the app is usually barely working when you hit the speed limit as it applies to the app too. and it's not usually working at Saturday night because of the maintenance thing, so it's quite easy to lock yourself out of the Internet.
E-Plus Service GmbH
April 8, 2026
Hi Igor Ratke, thank you for your review. We're sorry you didn't have a good experience. Please accept our apologies for the maintenance work.