
Olukayode Oderinde
So far, the services have been remarkable. My transactions had hit "still processing" one time or the other. However, it shifts to "successfully completed" within 15-20 minutes of finalizing payment. Keep this up guys even as you are charging me #100 on every transaction. Laughs š š It's not about the service charge, though, but keeping up with optimum services. Kudos Buypower š

Faith Ukpede
Like most Nigerian businesses, BuyPower prioritizes quantity over quality. They chose getting more customers over serving their customers efficiently. How is it that for two days straight after paying to credit my wallet, it still hasn't been credited even though my bank accounts were debited? I keep getting "all our agents are currently busy" regardless of the time of day or the medium I try to reach them. I can't get one agent to look into issue and solve it. Who are they busy serving?
1 person found this review helpful
Buypower Inc.
22 July 2025
Hi there. We are sorry about the delay and the difficulty reaching us. We understand how frustrating this must be. This isnāt the experience we want for our users. Please be assured that weāre working to resolve this as quickly as possible.
Thank you for your patience.

Ty Alege
Tried to pay for my DSTV bouquet today using this app. I clicked on the selection I wanted, got a notification that it was successful, only for the whole thing to change immediately to a failed transaction. Notified the app team and was told that selection is not available. So why was it listed? And now I am being told it would take 3-5 days for a refund. This is unacceptable. Why does it take so long for a refund? And why is there no notification about such issues?
11 people found this review helpful