
Nick C
Takes upwards of 20 seconds to find lock by proximity. Cannot use spaceship mode on home door (not registered as a favorite, no permission to add to favorites). Cannot add multiple pins for the door. Locking the door is moderately responsive, but still takes 3+ seconds for the door to realize you're trying to lock it. Occasionally locks door while it's open for indiscernible reasons. It's about two years too early for market. At this point it's worse in every way from having a key.
19 people found this review helpful

Anne L
The app takes too long to load. This is a security concern when you're standing outside your building waiting for the app to load so that you can get in. This wouldn't be a problem if spaceship mode worked, but it never does. Also, the app regularly logs me out without telling me, which I do not realize until I am in my car outside the gate with cars behind me and I have to re-enter my cell phone number and password, and then get a code texted to me before I can get into my building.
4 people found this review helpful

Cary Whosawhatis
The app and lock system are low grade junk. The locks are cheap and you can feel it when using them. The app frequently can't find the locks. For some reason you can't favorite your own front door or back door. But the pool thats closed for the year? Sure!!! There is no user manual. The main website is just a sales funnel. Despite what is said from the sales rep, these locks ARE wifi enabled. Chirp just doesn't want you using it. In short if my apt complex didn't force this on me there is no way in hell I'd use such a poor product.
27 people found this review helpful