Direct Express® Mobile

Comerica Bank

Contains ads

About this app

With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 533248. You need to register again with your card details prior to logging in the first time.

Please Note: If your card begins with 511563 DO NOT download this app. Please look for the yellow Direct Express® logo with a description stating that the app is for cards which start with the numbers 511563.

When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases. You can also use your debit card online to make payments and to also buy money orders at the U.S. Post Office.

Ratings and reviews

It would be great if it allowed me to log in using my thumb. It would be great if it let me log in at all. It says my info doesn't match anything in their system when I try to reset my password. I know for a fact it is all correct and should match. But it's telling me it doesn't. Almost like they deleted my account. I sure hope that isn't the case, but someone in the reviews had that happen to them recently. Absolute dumpster fire of an app. Get your sh together, people rely on you.

I haven't been able to open the app since I've installed it. Every once in a while I could get the old app to open, now I get told "for a better banking experience use new app" My money disappeared last month. This month, I'm afraid to even use the card except to pay a bill, even that's iffy! Never know if you are going to get declined. When you are finally able to speak to a live person, I'm told no transportation came thru! This is a nightmare!

App never recognizes a password, or allows for the full password if it's too long. Can't reliably get a hold of their "24/7" customer service. Can't access the app at all because it won't acknowledge the brand new password I set on a 10yr old account. This new app is terrible and there's no need for 2 separate apps for the same company. Everyone should have the same access to their account.

What's new

- Minor enhancements