Shehryar Iqbal
I am overseas and few weeks ago I successfully registered with the new EI+ app. Fast forward, I just tried to log in and it wouldn't let me log in and the prompt on the screen says that either I am putting the incorrect log in details or I am not allowed to log in. I have tried both, using it through the EI+ app on my phone and tried using my desk top to log in and neither one of them works. I have to pay my bills from overseas and this is causing much inconvenience. I miss the older version.
EMIRATES ISLAMIC BANK (PJSC)
07 May 2024
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at Apps@emiratesislamic.ae with your contact details and relevant screenshots.
Sreethu Thulaseedharan
Bad. Got a message like this and now I cannot login to app Dear Customer, your request for installment plan activation with reference #### has been registered and will be processed within 2 working days. I did not even use the app. Need assistance. When I try to login it showing invalid input. Cannot even type password rest, it is showing the same.
S.Nagoor Meeran
- Flag inappropriate
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25oct24 also Upgrade is very very worst worst. Last year comment is below app not working No other words. Even I given correct user name and password it's showing I am wrong.. I given forgot option and try for re resister then it's showing that u already register. What I will do??? .. Why u are not testing this app before publish to customer.. I can't able to get my smart pass token... Old app atleast OK.. At least I am doing basic transaction.. Now I can't even open!!!!!!!!!
EMIRATES ISLAMIC BANK (PJSC)
11 December 2023
Thank you for contacting us. Kindly share your experience with us, along with your contact details on the following email address, and we will contact you shortly. Apps@emiratesislamic.ae