
A Google user
It shouldn't be this difficult to upload a few simple pictures. You guys need to make it easier to select multiple files, and to edit the information (eg: choosing RD or SN) after they've been uploaded. Also, sometimes the photos I've selected didn't even upload at all. And why are we not able to Upload or View these photos when logged into ROSS via desktop computer? Ugh.
2 people found this review helpful
Management Science Associates, Inc.
May 8, 2019
Hi Jill, thank you for your feedback! We sent you an e-mail addressing your concerns, and some hints on how to access the photos. Thanks!

A Google user
I only connect via WiFi. The app insists on asking over and over and OVER, do I want update data. Even though I know I am connected to wifi, it will not upload photos. Telling me to connect to the internet. Then if you uninstall and reinstall, you loose any photos waiting in the que. Poor implementation.
1 person found this review helpful
Management Science Associates, Inc.
December 17, 2019
Mr. Adams,
Thank you for your feedback. User feedback is very important as we strive to improve the app. We did observe that the Android 9 and Android 10 versions were not uploading pictures automatically, so we released a fix for that. Please update the app and let us know if it is working better for you. Thank you!

Frances Fenez
As soon as I choose photos to upload, the app crashes. I've uninstalled, and reinstalled, and still not working.
Management Science Associates, Inc.
November 6, 2020
Frances, it sounds like you are having issues to troubleshoot further please email me at tzahniser@msa.com. Thanks! Todd Zahniser, ROSS Project Manager