Charlie (Koats)
Efficient, Easy to Navigate, and Useful. Sometimes when I swipe away a notification like "your clinical information has been updated" and have already looked through the updates, the notification will pop back up when I refresh the app, even if there's nothing new or unread. Other than that, there are no glitches/bugs that I've noticed.
66 people found this review helpful
Donna Feete
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The app is very convenient. You have a record of all your tests without having to leave a massage and wait for a call back. However, the app is not good for making appointments. I canceled an appointment thru the app but only showed up on my end and not theirs and was charged for missing my appointment. Another time I scheduled a lab appointment but when I showed up person checking me in didn't see it. When I tried to show him on the app.so we can figure out what went wrong he wouldn't assist.
129 people found this review helpful
Tracy Stokes
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This was a fantastic app. I absolutely loved being able to email my doctor and get a response directly from her, usually that day. Now I can't even use it. For months it hasn't worked. After opening it and attempting to sign in with biometrics, it just crashes, over and over again. I thought the recent update would fix it. No joy. It didn't do anything. What gives? I've already updated it prior to now. Nothing changed.
42 people found this review helpful
Allscripts Healthcare Solutions Inc
22 March 2024
We apologize for your bad experience. Could you please update the application. The older version has some issues that we have fixed. If you still face any issues, please contact us at +18886709775.