
A Google user
One thing that I have found that's very disturbing. DONT CHANGE DEVICES!! If you've made a purchase on one device and you have to switch to another for whatever reason, the pass you purchased will not transfer over. I brought two 1 month passes and I had to get a new phone. I installed the app and my passes were NOT there. That's 120 dollars GONE. You really need to find a solution for this ASAP!!!
8 people found this review helpful

A Google user
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The Henrico express only runs 5 days a week in the morning and evening. It is two dollars a trip. All of their pass prices add an extra fifty cents a day, which adds no value to me. They chose to replicate this stupidity in their app and don't allow single trip payment. Not worth the time it took to download.

A Google user
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It's convenient; however there are a lot of bugs. Lots of glitches when boarding a bus. The 7 day pass doesn't work all the time. It's very unfortunate when you scan and it reads expired or bad verify when you just paid for a pass. Be prepared to carry some cash.
1 person found this review helpful