Giant Eagle Scan Pay & Go

Giant Eagle

Contains ads

About this app

Use your mobile phone to scan as you shop with Scan Pay & Go from Giant Eagle.

Currently available at the Waterworks Market District

Download the app
1. Connect to the Giant-Eagle-Guest Wi-Fi network in a participating store.
2. Scan your Advantage Card. We require permission to use the camera on your phone to scan your purchases as you shop.
3. Scan the barcode on each item as you place it in your cart or enter the PLU code on weighed items.
4. If you have weighted items, use the Scale Station in Produce or Bulk Items or go to the checkout lane and weigh your items on the scale.
5. Scan the barcode on the Pay Station to transfer your mobile order and check out.

Ratings and reviews

Simple and easy to use. You are required to have a giant eagle card to use the app. There's a bit of false advertising in the name of this app, bc there's no pay function. What this app does allow you to do is scan your items without you having to scan them in line. You still have to scan one last time at the counter, but then you can pay and go. Best way to use this app is to byo bags and while shopping, bag your items. Does need a better way to identify and remove items from the list.

Works just fine for me. Would like to see the addition of being able to pay for the goods on the phone before leaving. Maybe something to implement for customers who always pass the audit a set amount of times? Another bug bear is the staff was not trained on how to conduct audits. This is a management issue. You cant expect your staff to know what to do automatically, you need to take time to take them through new software. Just because they work on the floor doesn't mean you can ignore them.

When I could use the app it worked, mostly. It'll frequently drop the wifi connection. You can still scan items but you need that connection to check out. I'd have to close and reopen the app sometimes several times before it would reconnect. Now that I have a new phone I can't use the app at all. When I open the scanner it doesn't scan, and it doesn't auto focus like it used to.