Johnathan Reyes (Jreyes4127)
This app is great, but I do have problems and suggestions with it. For example, using the backup feature rarely workz And also on the website version of the app, it's actually impossible to use the backup feature, and it doesn't seem to be a upgrade problem either. Also I would like to be we to search for specific files from a older device, like a power washer device, as it seems to save data from them
195 people found this review helpful
Hi, Johnathan. Have you tried the steps at goo.gle/2OymEAA already?
Matt Qualls
Decent price for the features. I read they are removing the VPN from the service, though, so that's why there's 3 stars. I like the ability to share my extra data with 5 other family members. Microsoft's cloud storage is half the cost, and if they remove the VPN, then I dunno what I'll really even need this for anymore. No point in paying twice the price as Microsoft's cloud storage at that point.
268 people found this review helpful
Hello, Matt. Thanks for letting us know. We'll pass that feedback on. Thank you for contacting Google One Team.
Anakin Skinwalker
- Flag inappropriate
- Show review history
I hate how awful this app is. It fails to load files, it fails to load videos and pictures, it freezes and crashes when deleting anymore than a handful of size regardless of size. Internet, as of Google's reply, is 350 Mb/s (not Mbps), I've cleared cache, uninstalled and redownloaded. The only fix I've found is to cancel my Google one and uninstall. I work in IT, I've turned it off and on again.
341 people found this review helpful
Hello Anakin. Check your internet connection and make sure you have updated the app to the most recent version. If that doesn't work, try clearing the app’s cache and storage: Device settings > Applications > "App name" > Storage > Clear cache. We hope that helped.