I love this app. It is great and easy to use but it has one major flaw. You can't back up the security tokens. I can understand why as if you can back them up someone can steal them. That said some places don't seem to present recovery codes when enabling 2fa and if you lose your phone before digging into the sites setting page to grab them it is too late. I would really prefer some form of secure backup to say your google drive or something so that the accounts can be synced across devices or recovered in some way.
Overall great app, I used to love it ... until I got a new phone and discovered there is no way to actually move all your saved Authenticator accounts to your new device. You have to re-link them one by one. Great way to keep customers who keep buying Android phones! Moving to Authy for authentication ... the app is not as great, but lets you keep backups.
Migration option removed Authenticator used to have a 'migrate to new phone' option, so if you had to change phones, you could easily take all the 2fa accounts to the new one. Piece of cake. Now that option was quietly removed in early 2016, with no explanation. Now you can do it by removing and re-adding all the accounts one by one. Madness. Avoid.
It's a great app, but only problem is it does not synchronized applications that you have installed through bar code for easy retrieval. Once you loose the company app code you have a hard time retrieving it especially when you need the code also to gain access to the account on the third-party website and no proper support is provided to disable two-way authentication. example: I can't access my teamviewer anymore because I reinstalled google authenticator and it's asking for code which I can't get on the site without providing security code from Google authenticator. Would be great to have an authenticator that remembers the apps scanned and retrieve it once you provide your google account credentials.
I can't get back all the accounts I associated with my authenticator app after I lost my phone and got a new one... Very bad... Now all those accounts are locked because I can't do the 2 step verification... Please do something and I will give five star... App has been awesome till I met this challenge
Rubbish. If you have to reinstall authenticator, you have to either scan a barcode or enter a provided key. Where is the barcode? Where is the provided key? Extremely tedious and useless. Too much effort. You need to reconsider how someone can add an account without such a cumbersome and difficult process.
* Improved look and feel for phones and tablets
* Integrated barcode scanner
* New dark theme option available
* Option to reorder list of accounts