HSBCnet Mobile

HSBC Bank plc

About this app

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019.

HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time.

Simplifying your complex business banking needs with the following:

Easy & secure access to your money
• Log on securely with Android Fingerprint ID
• Use biometrics or generate a PIN to authorise transactions
• Use your mobile to log on and access services on HSBCnet.com
Simple everyday banking
• View global account balances and recent transactions
• Track the status of your payments and receive notifications when payments need to be authorised
• Deposit checks digitally (US and Canada only)

Make and authorise payments on the move
• Move money between accounts and pay existing beneficiaries
• Make international payments and book foreign exchange rates
• Authorise international and domestic payments

Greater control over cash and collections
• Manage your cash and liquidity positions using the Liquidity Management Dashboard
• Authorise trade transactions and track real-time using our Trade Transaction Tracker
• View receivables finance account information, exchange messages and draw payments

Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries.

To find out more please go to:
https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

Ratings and reviews

The app limits what you can otherwise do online via web banking. Ex. Can't change Standing Orders. Makes it conditional to access your account by forcing you to agree to updates to banking T&C else blocks access. Ex. Go paperless, or else. Limited access to Statements and account activity (last 30days). Times out, asks if you want to stay logged in and logs you off anyway. Full of ads for other services/loans. Often Hijacks top half of screen to display notifictions it wants you to see.

Slow and low capability. It can't even do simple things like remember cutomer login names... I think a reflection of banking with HSBC. Below average. One of the worst banking app experiences I've had.

Pretty awful experience so far. Terrible UI, slow loading and a torrent of menus to go through. Setting up payments has never been so frustrating, especially when there're so many restrictions when creating beneficiaries. Not impressed.

What’s new

This update includes some regular bug fixes and enhancements to the customer experience.