Hello bank! par BNP Paribas

BNP PARIBAS

About this app

Hello bank! is evolving and offering you a new, even more fluid and intuitive experience.
Enjoy simplified navigation redesigned to meet your needs; everything is easily and quickly accessible from your home screen.

Here are some new features for your banking app:

- Manage your bank cards directly in the Payments area;
- Get a virtual card with the Hello Prime offer;
- Personalize your app by switching to dark mode;
- Open a business account by subscribing to the Hello Business offer;
- Activate and customize alerts related to your account management;
- Now discover the app on macOS.

Don't change a winning team! We've kept your favorite features:

Keep an eye on all your accounts!
- Add your accounts held at other banks to view balances and banking transactions for all your accounts at a glance.

Make transfers without delay! - Add beneficiaries immediately from your mobile with the Digital Key;
- Make instant transfers*; your beneficiary will receive the funds in their account in seconds.

Self-employed! Manage your bank card the way you want!
- Manage payment and withdrawal limits according to your needs;
- Manage online payments;
- Manage payments abroad by geographic area;
- Cancel your bank card in one go;
- Bonus: Discover the virtual card, available with the Hello Prime offer, and manage it independently of the physical Hello Prime card: make purchases online and with your connected devices according to your needs.

Travel light: no need for your wallet to pay, your smartphone is enough!
- Pay with your smartphone with Apple Pay;
- Create money pots free of charge with Lyf Pay;
- Send and receive money with just a phone number or email thanks to Wero

Discover Hello bank! products :
- Hello One or Hello Prime? Switch your plan easily;
- Sign up for the Hello Prime plan and benefit from a virtual card, making purchases before even receiving your physical Hello Prime card;
- Open a Livret A savings account in just a few steps directly from your smartphone;
- Protect your home by taking out home or student home insurance from your app.

Not a customer yet? Don't panic, you can apply to open an account directly on your mobile; it's quick, simple, and secure!
• Download the app;
• Fill out and sign your form;
• Complete your application by uploading your supporting documents;
• Make your first payment to enjoy all the Hello bank! benefits.

*See conditions

We're here for professionals:

- Benefit from an account, a card, and collection solutions tailored to your needs with the Hello Business plan;
- Take advantage of the invoicing tool to create quotes and invoices;
- Manage your business with ease using your app.

Subscribing is simple: open a business account in just a few steps from your app.

Ratings and reviews

I chose an online bank because I travel often and need access to my account online. Not only the app crashes but I encounter issues to pay online more often than not with the digital key. I just got a new credit card and while waiting for the secret code I realize my phone number had a typo in it, I can't change it online ( bugged) I contacted their team, I've been told they have no option but send a letter to my place! To change a phone a number! Ridiculous. Recommand only to your enemies.

Whether it is the App or Hello bank! I do not know, but it takes several working days for transactions to be registered by the App. Both credits and card transactions are affected. For instance, card payment last Friday still not appearing by the following Wednesday! The following response from Hello! is plain stupid, though the issue has resolved itself since my original review.

The app is horrible by itself, but the main problem is their (inexistent) support. I've never seen something like it. I've been trying to close my account for 2 months now. I have sent multiple physical letters, which they ignored until I contacted them by message. Their conselours usually take one week to reply, when they copy and paste some text that does not answer your question at all. I AM UNABLE TO GET RID OF THIS BANK. Recomend it only to your enemies.

What’s new

Du nouveau sur Wero : faites une demande d’argent à vos contacts ou utilisateurs détenteurs de Wero depuis votre appli, via la rubrique Paiements > Wero > Demander de l’argent.

N’hésitez pas à nous laisser un commentaire pour nous aider à améliorer votre appli ;).