
Kalp Soni
- Flag inappropriate
- Show review history
The app once setup is smooth to use and never lets you down. However, during the first setup on new device, you might wonder on how to put up the QR code. It was sorted for me, by my organization internal threads. Overall , a very handy app after the setup.
3 people found this review helpful

Lawrence Mixon jr
I changed phones and now I cannot use this app because I do not have access to the initial barcode pls help

Eric Steele
- Flag inappropriate
- Show review history
Before forcing people to use 2FA, you should make sure your app actually works. I've scanned the code multiple times, and it just comes back with, "Oops! Something went wrong!" UPDATE: In response to IBM, I followed the on-screen instructions. Update your error message with something useful.
3 people found this review helpful
International Business Machines Corp.
8 May 2023
Hi Eric, Thank you for the feedback.
It sounds like the QR code that you were trying to scan was for login purposes, but your phone wasn't registered yet, so the app doesn't "know" which account it should use. If you need further assistance with this, please reach out to the email that is listed as the developer contact in the Play Store.