ING Netherlands

ING Bank N.V.

About this app

Your bank, always at hand with the ING App
Manage your money easily and securely – anytime, anywhere. With the ING App, you handle all your banking needs for both personal and business accounts. From checking your balance to investing: everything in one app.
What you can do with the ING App:
• Fast and secure payments: confirm transactions with your mobile device.
• Overview & control: check your balance, scheduled transfers and savings plans.
• Send payment requests: getting your money back is quick and easy.
• Look ahead: view up to 35 days of upcoming debits and credits.
• Custom daily limit: set your own maximum amount per day.
• All-in-one app: payments, savings, loans, investments, credit card and even your ING insurance.

Manage it yourself in the ING App
From blocking your card to updating your address – you can do it instantly in the ING App. No waiting, no paperwork.

Don’t have an ING account yet?
Easily open a new current account via the ING App. All you need is a valid ID.

What you need to activate the ING App:
• An ING current account
• A Mijn ING account
• A valid ID (passport, EU ID card, Dutch residence permit, Foreign Nationals ID or Dutch driver’s license)

Security first
• Your banking is done via a secure connection.
• No personal data is stored on your device.
• Always use the latest version of the ING App for optimal security and new features.

With the ING App, you’re in control. Download the app and experience the ease of mobile banking.

Ratings and reviews

Everything has to be done through the app. Unfortunately, the app crashes so you can't make any progress. After restarting my phone, redownloading the app, and changing networks. The app still does not function. By far the worst bank I have ever worked with. They are impossible to get ahold of, staff is unhelpful, and they make every process impossible.

Horrible app, works 50\50 times, scanning QR code doesn't work during late hours. Have to use bunq, it's way more reliable. Just ridiculous how such a huge bank can't make everything work smoothly. For some features it just switches you to a browser. And what is more irritating after that it stops showing notifications! Transactions date-time is always chaotic, sometime I get notifications 3 days late and after a week just can't remember why I transferred money somewhere. And Eng localization...

I hate being lied to. Something changed in the app around the time I upgraded to Android 16. I tried to find out if it was an issue with the ING app of Android 16. The chatbot Ida was no help, the live person tried her best but eventually told me to call the support number and ask for technical support. Calling the support line first gave me the impression it was a known issue with the app and would be solved in a next update. In continuing the call, it changed to it being an Android issue.

What's new

Fall is here! This week’s small improvements come with a hint of pumpkin spice and a fresh look for your avatar. And the bugs? They’ve drifted away like golden leaves in the autumn forest. Cozy up and enjoy a smoother experience of our app.