Instant Consult: #1 Telehealth

5.0
5.45K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Instant Consult is the gold standard of telehealth services, allowing you to engage in health consultations with Australian registered, fully qualified, and experienced online Doctors via video call, no matter where you are in Australia.

Established in 2018 and never ceasing to innovate, experience the future of healthcare with our platform that not only supplements the traditional health care system but also provides affordable and effective online doctor consultations. The standout feature of Instant Consult is its unmatched convenience and premium customer service. Forget the hassles of booking an appointment; just "Request a Consult", and connect instantly with the first available online Doctor.

Our Online Doctors are equipped to issue instant Online Prescriptions (also known as eTokens), Medical Certificates, Specialist Referrals, Blood Tests, Pathology Requests, and Radiology Requests all direct to your phone. They also provide general medical advice, ensuring that your health concerns are addressed promptly and effectively through telehealth.

For further details or queries, visit our FAQ page at https://instantconsult.com.au/FAQ. Additional FAQs are accessible once you log into the app.
Updated on
Aug 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Files and docs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.0
5.39K reviews
Noddy
September 21, 2025
I love the app, I just wish it was a little more affordable for a sick certificate Edit, they have a 2 tier payment option, very good
1 person found this review helpful
Erin Shaw
August 3, 2022
Constantly gilled with errors. Tells me to add a card, but I already have. When I try to add it again, there's either a proxy error or I get told the queue is at capacity. I tried for 2 hours to get a consult. Edit: Also, the developers ignore all other issues mentioned, as seen in their automated reply! I was able to get into the queue, but was kicked out repeatedly because of issues on their end, like forcing me to reenter my card everytime I try to join the queue.
42 people found this review helpful
Instant Consult Australia
August 23, 2022
Thank you so much for your patience. We had a recent app update where we are able to have more patients and doctors online now! We understand you may have found an alternative solution to your healthcare needs in the meantime, however if you do need to use us again in the future, we do hope you try again. Thank you again for the feedback.
Jac Darcy
April 15, 2022
Working in a remote environment away from services has caused a lot of stress for myself (and colleagues) when requiring medical help. When I was informed of this app it minimised so much stress. It saved me from driving 2 hours to my local GP or having to wait days for an appointment. No one needs to battle those logistics and added stress when they're sick. This app is amazing. The Dr has been great and I'll be recommending this to colleagues working in remote locations. Thank you!
128 people found this review helpful