KeyBank Mobile Banking

KeyBank, N.A.

About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter: twitter.com/keybank
● Facebook: facebook.com/keybank
● LinkedIn: linkedin.com/company/keybank/
● YouTube: youtube.com/user/keybankcommunity/
● Instagram: instagram.com/keybank/

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2024 KeyCorp. Member FDIC.

Ratings and reviews

the rules and fees for having different types of accounts and having to keep so much money with them seems old-fashioned. then fees apply if you fall below a certain level or make too many withdraws from certain accounts. the biggest issue is their credit card tracking. when making a transfer from checking account to credit card for payment, the money shows immediately taken from checking account when it takes days to show up on your credit card account. beware. not convenient or intuitive.

My initial review of this app was negative because, lol, Keybank broke the app. Now, 8 years later, Keybank broke the app again and it only functions on WiFi regardless of how your signal is. Thank you for finally giving me the push I needed to find a new bank. PlEaSe UnInStAlL and ReInStAlL. Duh. That's basic tech support. I did that, cleared cache, cleared data and the app still isn't working. This happened immediately after the last update. It's not me. It's you.

App blows if you wanna use it to deposit checks aka refuses to take the pics without resetting app aka force resets app after taking any pic. Generally the back check photo which is even more annoying because you put everything else in just for it to crash at the last second. Been a problem for a long time now, disappointed is not fixed yet. And other reviews have replies of "clear cache and reinstall" wants to do that!?! Come on.

What's new

- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates