Jessica Gleason
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I posted a bad review about two weeks ago... And it's gone missing. The app is no longer operational. This happened two updates ago. After the login page it auto quits every time. I've tried all of the tricks. Nothing fixed it. The app updated a day or so ago and I thought for sure this would be fixed. It wasn't. Now there's two factor authentication but the app quits immediately after that. So, it's still 0% functional.
164 people found this review helpful
Cindy Luchsinger
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It used to work perfectly. But now it no longer works. It either closes after signing in or just doesn't load and gets unresponsive after signing in. Update: It works on my Amazon fire tablet, but still does not work at all on my smartphone. Same version on both devices. Problem though, I can't take my tablet everywhere, there is no wifi on it when I am away from home or a wifi hotspot. So the app is useless if it isn't going to work on a smartphone.
128 people found this review helpful
Advocate Aurora Health
14 March 2022
We’re sorry for the issues you recently experienced with LiveWell. We want to let you know we’ve addressed the problem that was preventing you from signing in. If you update the app to the latest version, you’ll be able to access your account again. We appreciate your patience.
A Google user
It was a great app at first. I used it to check appointments, message my doctor about concerns, reorder prescriptions and check on test results. I really came to depend on it. Now suddenly I'm told my account is disabled because I tried to log in too many times!!! I have cancer, I need to see the results of my cat scan, but I'm unable to use this app. WHY?? Because suddenly the password that I always used, that was saved and automatically used each and every time is suddenly not correct? So let me change it instead of locking me out of my own records.
54 people found this review helpful