Loyalzoo - Loyalty card app

Loyalzoo

About this app

Please note: this app is for customers of a business that uses Loyalzoo to run their loyalty program. Download this app only if asked by a merchant, shop or restaurant.

Loyalzoo is the coolest loyalty card app out there - getting rewarded for your loyalty has never been easier. Just check-in to a participating store, introduce yourself by name, and collect points and stamps for your purchases. Your rewards won’t take long to reach!

It is faster than stamping a card - when you visit a store that uses Loyalzoo to run their loyalty program, simply tap to ‘check-in’ and tell the staff you use Loyalzoo. That’s it! Alternatively, show them the QR code.

Loyalzoo is cloud-based, and your details are always available on the merchant's screen, so even if you do not have your phone with you, the merchant can always find your profile on their screen. You can always see exactly how far off you are before you get a reward, whether it is a free hot drink, a voucher to spend in store or a discount on your purchase.

To start, simply type your email address or mobile phone number, and your name or nickname!

With Loyalzoo you can:
- See shops and restaurants around you that offer loyalty programs
- Receive notifications when new offers are available
- See all your stamps and points
- See which rewards you can get
- See the business’ information, address and location on a map
- Keep all your loyalty points in one place

Ratings and reviews

App is pants! "Check in" isn't as easy as clicking a button.You have to notify the staff and, in the days of table service, this means telling every single server that takes your order.Going through your full name, email, phone number so they can "find you on the system".Some of the time your points are applied, mainly they are not. It is exhausting and just not worth the effort. Further to the comment, you have to tell each server, each time, because they ask you to pay each round separately.

Problems collecting points from my account eventually resolved. Should be done automatically. Also, requesting help is mislabelled as "Send feedback" which is something different. It also differs from the advice I received on here where I was told to select "Leave feedback".

The app doesn't work on Android 9 on Google pixel. I am loosing out on so many points. They need to get this sorted asap. Update: The app is not compatible so upgrading my rating as its good to see the company listen to its customer and do something about it. Nice work. Wish the points were transferable.