JayC

The Kroger Co.

About this app

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the JayC app! It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and register your JayC Shopper’s Card to access all these great benefits:

- Shop Pickup or Delivery right from the app!

- Easily build your online shopping list, and use it to shop in-store or to place your online order.

- View your Weekly Ads and quickly add sale items or specials to your shopping list.

- Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list.

- Get even more savings when you choose items from our Smart Suggest feature.

- Refill your JayC Pharmacy prescriptions directly from your phone or tablet. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time.

- Check your fuel points.

- Use our locator to find the closest JayC store or fuel center.

- View your purchase history. Use it to create standard orders that will save you time.

- Save BIG with exclusive promotions, personalized offers and bonus rewards.

To use the JayC app, you'll need a JayC digital account. You can register for your account and link your Shopper’s Card through the app. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

Ratings and reviews

For some reason, since the update, the JayC in-store list, does not add everything to the list when clicked. it "unsaves" the item, and if you don't pay attention you'll be missing items. I have to go back into items frequently to make sure they saved. The same issue is happening with the Kroger app, too.

User interface is cluttered, unintuitive, and hard to use. My biggest complaint, however, is that you sometimes get to the point of checking out, only to be told that some item(s) aren't available for delivery. If so, then why are they listed for purchase? I've scrapped entire orders several times because of this. Also, Instacart supposedly handles delivery. So why are some items available in this app, but not in the Instacart app? And why aren't bananas for sale in either? Dec '25. 👎

Sometimes the app works sometimes it does not. It's always confusing to find digital deals. And then which coupon you've clipped. This week, you click on digital coupons. Nothing is there that is published. You page further down in the app and you can find digital coupons clipped here. Why have two locations. You would think someone in Cincinnati would have enough on the ball to make a decent app.

What’s new

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.