MB WAY

SIBS FORWARD PAYMENT SOLUTIONS

About this app

The MB WAY app is SIBS' digital solution that simplifies your payments by allowing you to do everything in one place! By connecting your mobile phone number to your bank card, you can send, request and receive money, split accounts, generate MB NET virtual cards, shop online and in physical shops with QR Code or NFC and even win prizes. You can track your subscriptions and recurring payments in your app. You can also withdraw cash and use MULTIBANCO just with MB WAY. With MB WAY pulse you can pay with MB WAY even when your smartphone is switched off, without battery or internet access.
All of this always with SIBS security guarantee. The MB WAY app is the No.1 payment app in Portugal and already a reference, with more than 6,5 million users who use its advantages daily, making it the favorite payment app of the Portuguese.

FUNCTIONALITIES
How to pay with MB WAY?
To pay in shop, when paying for your purchases in physical shops, simply select the "Pagar com MB WAY" button and choose the "QR Code" or "NFC" option.
- QR Code - After the merchant enters the purchase amount in the terminal and confirms OK, a QR Code is generated. Simply scan this QR Code on the payment terminal. If the purchase is more than the amount without PIN, confirm with your MB WAY PIN, touch ID or face ID.
- NFC - Touch your mobile phone to the payment terminal. If the purchase exceeds the amount without PIN, confirm in the MB WAY app and pull over again.
To pay in online shops, select the MB WAY payment method and enter your mobile phone number. You will receive a notification to confirm the payment with your MB WAY PIN.

How to buy with MB NET?
When paying for your online purchases, access the MB WAY app and generate an MB NET card in the "Cartões MB NET" option. Then, on the merchant's website, select pay with card and enter the details of the MB NET card you generated.

How to use MULTIBANCO?
To use the "Utilizar MULTIBANCO” option with the MB WAY app, you must choose the amount you want to withdraw and enter your MB WAY PIN or touch ID. Then, with the generated code, go to a MULTIBANCO ATM, press the green key and choose the "Withdraw Money" option. You can also generate a code for someone else to go to MULTIBANCO to withdraw. You can also use this option “Utilizar MULTIBANCO” to carry out other operations available at MULTIBANCO.

How to send money?
Simply press the "Enviar Dinheiro" button, enter a contact and the amount you want to send and confirm the operation with your MB WAY PIN. The money will be immediately available in your contact's account.

How to request money?
To request money, simply select the "Pedir Dinheiro" button in the app, select the contact you want to request money from, indicate the amount, and confirm the operation.
You can also request the amount through your personal QR Code.

How to split an account?
To split an account, simply select the "Dividir Conta" button. Then, select the contacts with whom you want to split the bill, indicate the amount of the bill, and confirm the operation.

How to join authorized payments?
To manage your subscriptions or recurring payments through "Pagamentos Autorizados", simply select this payment method on the participating partner, enter your mobile phone number, confirm on your MB WAY, enter your PIN for confirmation and you're done!

How to activate MB WAY?
1. Link your bank card at an ATM (MULTIBANCO)
2. Download the app for free and activate it with your mobile number
MB WAY is the only official digital payments app from SIBS, accepted by all major banks in Portugal.

How to activate MB WAY pulse?
Use MB WAY pulse to make contactless payments through another device: bracelet, key ring or clip for your watch, but with the cards you have associated with MB WAY. You can now make purchases with MB WAY pulse without having to have your smartphone with you.

Ratings and reviews

On installing, it automatically allows itself to show promotional notifications without the user's consent, and there is no obvious way to turn them off (no settings menu). Support explained where to find it, under ‘mais’. Also, the app is not available in English, which makes it difficult to use for foreigners not yet fluent in Portuguese. This is bad customer service. It’s impossible to speak all 24 official EU languages.

my bank insisted I use this to authorize payment online.it does not work.i had to use an ATM to set up my pin as it didn't work in the app.i tried to send a message to the helpline, that doesn't work either.it does nothing! this app just does not work! that's resolved now by reinstalling the app.But I've had to do that without getting an auto update,and doesn't alter the fact that the app has been very problematic. 3 years later i have the same problem,payment authorization doesn't go through

From someone who worked on this app, it's a shame there aren't other alternatives likes this app, it lacks many QoL features and is a safety hazard with how easy is to scam someone with this app. The Challenge side of the app keeps getting worse, less prizes and more delays.

What's new

Performance improvements and enhanced user experience.