MSK MyChart

Memorial Sloan Kettering Cancer Center

About this app

MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center.

MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely:
• See your medical information.
• View and share your test results.
• Manage your appointments.
• Save appointment details to your calendar on your mobile device.
• Connect to telemedicine visits.
• Message your care team.
• Connect your accounts from other healthcare centers so you can see all your medical information in one place.
• Request prescription refills.
• Fill out health questionnaires.
• Read patient education information.
• View and pay bills.

You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.

Ratings and reviews

The navigation is far from intuitive. I frequently get error messages that I can't set an appointment online and to try later. I've also gotten a message that my accounts at two different hospitals using Epic can't connect. I thought that was supposed to be a feature so my providers at one practice could see test results at the other practice. Not a fan of this system.

Not happy with this change at all! The old MSK portal was much more user-friendly. From the larger pass code numbers to the "important" information standing out, the old way was much better. When you needed to find things quickly with just a glance, the fonts/colors were much better before. And, unfortunately, none of the past messages populated. I now have no access to them... extremely bad! In summary, not a fan of the portal design. Wish we could go back...

It is harder to use than the older program and to find information applicable to me. It keeps sending me messages over and over. I just don't like the category names, for example, visits instead of appointments, etc.. I also hate the use of hieroglyphics instead of words, we have been out of the stone age for thousands of years.

What’s new

MSK MyChart (formerly MyMSK) is the patient portal for Memorial Sloan Kettering Cancer Center. Miscellaneous fixes and improvements.