Mijn Simyo

Simyo Nederland

About this app

View your invoices, top up your calling credit, check your usage and adjust your bundles: with the My Simyo app you can arrange all your Simyo matters yourself. Simple, fast and always within reach.

For whom?
For all Simyo customers. Whether you have a Prepaid SIM card or a mobile SIM Only subscription.

Download the app: what do you need?
• Software: a phone with at least Android 5
• Mobile internet or WiFi connection
• Your Simyo login details

What can you do with it?
SIM Only
• Always insight into your bundles and consumption
• Bundles can be adjusted monthly, also reduced
• Buy additional internet and calling bundles
• View your invoices
• Manage multiple accounts

Prepaid
• Always insight into your calling credit and usage
• Top up calling credit
• Affordable calls to other Simyo Prepaid customers with Mutual Calling
• Manage multiple accounts

eSIM
You can also switch to eSIM: the digital SIM card via the My Simyo app. No more plastic SIM card and you are immediately online. First check whether your phone is suitable for this function.

Ratings and reviews

I use Simyo almost 2 years. Together with KPN home I get double data for free. I can also use int in some of the EU countries. Internet quality is perfect and is cheap. The only major downside is chatting with the customer service. App only has whatsapp as chat option and it takes around 1 or 2 days to get an answer. If you than have another question it's the same process. Conversation can take a week. Chatting is not practical. Other than that you can call them and get immediate help.

2nd Update review after 2 years. Still no English language on the app. English is the 2nd used language in the Netherlands and they still provide the app only in Dutch. After I spoke to their support they seem like ignorant about the fact that so many people want an app that you can use International english on the menu. Simply outrageous. seriously thinking to end my subscription and move this number to another company.

The worst experience I have ever had with a network service provider. Using underhanded tactics to get as much money out of its consumers as possible. For example, I do not call anyone, but in the contracts they provide,I am forced to buy 200mins or unlimited calling for 6and7 euros, respectively, but there is no option to decline the offer. I have had my card blocked multiple times for reasons unknown the customer service was horrible.

What’s new

Tijd voor een update! We hebben gesleuteld, bugs opgelost en de app weer wat sneller en stabieler gemaakt. Feedback? Laat het ons weten!