![](https://play-lh.googleusercontent.com/a-/ALV-UjX64u6HhTMRKgtnVe72-zSOgypLAv390bErYoUpjI5RaA3C3F0=s32)
Katie Britton
Good in theory, poor execution. Uploaded all of the details for 6 passengers. When trying to enter individual declarations the app hangs and cannot progress. Uninstalled and reinstalled the app. Re-entered all the data for 6 passengers. Same error. Has the potential to be a very useful app, but currently is a waste of time.
11 people found this review helpful
Immigration & Checkpoints Authority
July 18, 2024
Dear Katie, sorry to hear about this, in order for us to check on the issue further, can you please email us at ICA_Feedback@ica.gov.sg with your contact details and screenshots of the issue?
![](https://play-lh.googleusercontent.com/a/ACg8ocI4RY2SgomIYINIru3Cr9KkG8tvfS2JtGpAjPD7Y5BtRMu7Ew=s32-mo)
D D
SG Arrival card can be done on websites. Do you need an app for this? Also, why mandate your citizens to make declarations when returning home (cumbersome) - when most other countries don't have such bureaucratic requirements? This app seems like a waste of taxpayers' money - trying to create one app (don't know how much it costs) just for these few services.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJRhqQ1k6VEl1Qvbhl00qvShE2_2ajAHG507EWAx6SlJ65lTg=s32-mo)
Cecilia Teo
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The app is lousy! Can't even scan the passport details probably. After scanning, you would see some details were wrongly. After I have edited the IC number and passport number and saved it, it would disappeared again. It happened a few times after I have edited and saved a few times. I gave up! Reply to the response: Then you should have a note there informing people about it. It was because after I have saved, I went to double check in case there is error in the info and we encounter problems
35 people found this review helpful
Immigration & Checkpoints Authority
March 20, 2024
Hi @Cecilia, we have intentionally removed the IC and passport number when you edit it, due to security concern. If you have edited the details, kindly confirm the details on the confirmation screen before saving it. You can also use the Singpass option to retrieve your personal data.