MyNM by Northwestern Medicine

Northwestern Medicine

About this app

See your medical records, schedule a visit, message your care team, find a healthcare professional, and more with the Northwestern Medicine app for Android.

Manage Your Health:
MyNM app is a secure app for patients powered by MyChart. With MyNM, you can:

• See your health information and lab results
• Securely message your physician and care team.
• Schedule new appointments
• Request prescription refills
• View statements and pay your bill
• Track your health and fitness when you enroll in self-tracking programs.

Find Doctors and Locations :
Both current and new patients can:
• Search healthcare professionals by specialty, insurance carrier, language preferences, and more.
• View detailed profiles for over 4,000 Northwestern Medicine physicians.
• Quickly and easily see nearby Northwestern Medicine locations, including Emergency Departments and Immediate Care Centers.

Access Visitor Resources:
• View parking and transportation options
• Access hospital maps and view on-site amenities
• View nearby hotels and lodging

Ratings and reviews

App was okay enough till this recent update. New format is not visually accessible and is less intuitive to navigate. Trying to get anything done through northwestern requires an excessive amount of phone calls emails and my chart messages. Updating your health info in app never actually works for some reason? I'll put everything in and submit it and the new information I've entered just disappears. Weird janky app for a weird disorganised hospital system.

What happened to the traditional menu? It no longer appears in this functionality. Also there is no link to the web based version. Not helpful at all. Document sharing process is horrendous. You are unable to view our documents from a linked account. And we are unable to upload a requested document over 4mb. Which is a really low file byte level for a document.

Not getting any notifications from the app. So I'm missing messages, appt changes, test results. Cant telehealth because the text doesn't come through. I've called repeatedly to tech support at MyChart just to he told that they made changes and are working on it. Its been 6 months how long does it take to fix the app. And please do not tell me uninstall and reinstall clean my cache and cookies because I've done everything on my end. What's the point of having the app if it doesn't work.

What's new

We’re always working on improvements to MyNM. Version 2.1 contains:
•Brand new look and feel!
•Fully redesigned Health Feed
•All your notifications right on your home screen
•Customizable Shortcuts: Save your most-used activities to your home screen
•Simplified, Focused Navigation
•My Tools: everything you need to manage your care
•Find Care: your hub for getting the care you need
•HealthBeat: a daily dose of news and healthy tips