MyTelkomsel – Buy Internet

Contains ads
3.6
11.2M reviews
100M+
Downloads
Content rating
PEGI 3
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About this app

DOING THIS AND THAT HAS BECOME EASIER
Now it’s easier and faster to check everything, from credit, info, even validity, on the new MyTelkomsel Dashboard! All in one screen, all done in a snap.

Want to switch accounts? Fret not, just swipe!
Whether it’s your Telkomsel, IndiHome, or Orbit account, you can access them all in one app. Plus, it’s now even easier to find exciting promos and explore your favorite features.

MyTelkomsel is now faster to use and understand you even better!

BUYING PACKAGES IS HASSLE-FREE
You can now get personalized data plan recommendations based on your needs. Want to repurchase your favorite data plan or find the perfect roaming plan for your trip abroad? You just need one tap away!

Find the right data plan faster and hassle-free with clearer categories and simplified layouts.

FASTER PAYMENTS, SAFER ACCOUNT
Now with Telkomsel Wallet by GoPay, you can pay easily and store refund balance from your bank, all in one place. You can even use the balance right away to buy your favorite data plan.

Plus, your account is now more secure with PIN login. That means only you can access your MyTelkomsel account.

LOT OF PROMOS, MORE CHANCES TO SPEND MORE
In the For You section, you’ll find deals and packages picked just for you. Want extra savings? Don’t miss Flash Sale, full limited-time offers worth grabbing.

Need data for streaming, gaming, or staying productive? Just pick what suits you best!

YOUR LIFESTYLE NEEDS, ALL IN ONE APP
Who says MyTelkomsel is just about credit and data plans? Dive into entertainment and seamless transactions in the Lifestyle feature.
Through MyTelkomsel, you can explore powerful mini apps, from travel assistants to ticketing services.
Want to binge-watch exclusive and premium movies or short videos? You’ve got it, right in the app!
NEED HELP? JUST ASK VERO!
Stuck or got questions? No stress.
Veronika, your digital bestie, is here 24/7 to help out. She’s here to answer questions, fix issues, or just walk you through things.
Ask anything about Telkomsel, and Veronika’s here for you! Your go-to virtual assistant who truly gets you!
READY TO MAKE YOUR DAY MORE FUN?
You can use this latest update for Android 7.0 (Nougat) and above.
Got questions or want to share your ideas and suggestions? Head straight to https://tsel.me/FAQ for quick solutions, drop us a line at cs@telkomsel.com, or connect with us on any of our social media!

Instagram - @Telkomsel
Facebook - Telkomsel
Twitter - @Telkomsel
TikTok - @Telkomsel
Updated on
Jul 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Files and docs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
11.1M reviews
Jamie Furlong
April 20, 2023
New widget doesn't update and is not clickable, so it's pointless. What's the point in taking a snapshot of my remaining data when I first install it and then not update it? For the last three days I thought I had 9GB remaining. I don't. I tried clicking the refresh link and nothing happens. Click on the widget and nothing happens. Waste of space. The app itself is so cluttered it's frustrating to navigate. Have you actually tested your apps and widgets on end users?
9 people found this review helpful
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Telkomsel
April 9, 2023
Hi, Mr. Jamie. Sorry, if you have any complaints or problems regarding Telkomsel products and services, Mimin can help the problem. You can contact Mimin via Instagram @Telkomsel, Twitter @Telkomsel or email cs@telkomsel.com. Thank you :) -Sekar
Leon Gregori
July 1, 2023
DO NOT TOP UP USING THE APP! THEY TAKE YOUR MONEY AND DO NOT APPLY CREDITS!!! I made 3 attempts, every time I was charged but the credit was not applied to my account. I have tried calling customer services, every time I'm cut off. Tried using in-app 'Veronika' - every time it cannot help. Tried emailing customer service - no response. The local store online says it is open - it is closed! Terribly unprofessional!! Awful service, DO NOT USE if you are in Indonesia! Try someone else!!!
9 people found this review helpful
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Telkomsel
July 1, 2023
Hi. Sorry, if what is meant by a credit purchase complaint has not been received. Please contact us via the help feature on the MyTelkomsel app, Facebook Messenger 'Telkomsel', DM Twitter @Telkomsel or send an email to cs@telkomsel.com for further assistance. Thank you :) -Edo
Ryan Pearson
January 20, 2025
Buggy, slow, so many problems buying packages. So often can't buy things because of connection problems when there are no connection problems. So hard to change setting because they want you to use their AI helper which is useless. These days you can't even seem to change the language. Really just the worst.
7 people found this review helpful
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Telkomsel
January 20, 2025
Hi, Mr. Ryan. We apologize for the inconvenience, please try the following method : 1. Clear application cache 2. Force close the application then try logging in again, if you are still experiencing problems, please contact us via Instagram DM @Telkomsel or contact us at tsel.id/chatva. I hope this helps. :) -Sekar

What’s new

The new MyTelkomsel app makes everything easier! 🚀
Buy internet quota, streaming, game voucher & Telkomsel Poin in a few taps! Smooth Telkomsel & IndiHome account navigation, more secure with PIN Login, and better search experience with Google AI.
Easy payment with Telkomsel Wallet by GoPay, explore promos and cashback in “For You” menu. Access travel, ticketing, entertainment, & exclusive premium content.
Update MyTelkomsel app now and enjoy a whole new mobile experience!