My Energy Connection

2.0
76 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Xcel Energy

A Live Look at Usage

Follow as your electricity rises and falls on the live energy speedometer. Watch how it changes when major appliances turn on or off.

Always Stay Connected

Even when you’re away, your smart meter gives you access to near real-time data. The energy speedometer is replaced with a graph of readings, updated every 15 minutes.

Cost and Usage Data

Find your historical usage data and related cost estimates under Usage.

Before downloading, please keep in mind:

· You must already have a smart meter installed. Accounts with multiple service addresses are not eligible.

· Your Wi-Fi network credentials will be required to connect your meter.

· You’ll need to be connected to Wi-Fi, and your meter must be within network range.
Updated on
May 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit

Ratings and reviews

1.9
74 reviews
A Google user
September 26, 2024
It won't connect. I try to sign in and it just spins and spins... I tried everything, even uninstalled and reinstalled it... This ap is useless if you can't even connect to it! Hey Xcel, from looking at previous posts, this appears to be an ongoing issue which you have done nothing to fix! Great customer service... NOT!!!
31 people found this review helpful
Did you find this helpful?
Joseph MountainDweller
December 4, 2024
Is anyone even reading these reviews? Would not load billing information. Had to go to the website to pay the bill. Had to use desktop site command to keep chrome from opening the app in order to access my billing info. Also it can't connect to my meter thru my wifi network. And is stuck on that screen. Very disappointed in your programers. What did you do, pick the lowest bidder?
6 people found this review helpful
Did you find this helpful?
Amanda S
June 24, 2025
For the first 3 weeks app was buggy but worked. Now at best it show "current usage" but everything else has data not found and the connection won't refresh. Considering that, I'm not sure I even trust the "current usage" amount. For as big of a company as Xcel is, I'd expect better.
1 person found this review helpful
Did you find this helpful?

What’s new

Minor UI updates and bug fixes.

App support

Phone number
+18008954999
About the developer
Xcel Energy Inc.
PublicAppStore@xcelenergy.com
414 Nicollet Mall Minneapolis, MN 55401 United States
+1 612-216-8104

Similar apps