My Firestone

Firestone Complete Auto Care (FCAC)

About this app

Take Control of Your Car

Now, you can take our crew with you! The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Download the free app today.

TRACK MAINTENANCE – Get alerts for upcoming maintenance and service recommendations from your vehicle’s manufacturer.

REVIEW HISTORY – Access the details of each and every Firestone Complete Auto Care service visit in your vehicle’s history, right from your mobile device.

MANAGE YOUR CARS – See all of your vehicles at a glance.

FIND A STORE – Use the app to locate the Firestone Complete Auto Care most convenient for you – closest to home, closest to work, wherever your drive may take you.

SAVE MONEY – Get special offers and deals to keep your vehicle running newer, longer.

SCHEDULE APPOINTMENTS — Maximize your time and easily schedule an appointment for in-store service right from the app.

REQUEST ASSISTANCE – Call for roadside help 24/7/365 – whenever you need it.

SHOP TIRES – Find the perfect tire for your vehicle from our best-in-class selection from the app.

Ratings and reviews

this app is terrible for managing an existing relationship with Firestone. My vehicles have been going there for 15 years and I thought having an app would finally provide a way for my lifetime services to be managed or auto applied booking appointments. That's not the case and my lifetime services are never applied or referenced. It's forgotten or charged and then I have to get it resolved. I feel terrible calling in when they are busy but it's the quickest way for an accurate appointment.

The app does nothing except locate store which I can do in Google. It allows you set appointments all of which get canceled because apparently it doesn't show real time open appointments. The end result is you get a notice to call the store. Again, I don't need an app to do that. The "online/app only prices are either never honored or are in reality the actual cost. The only good thing is that you can link you store card to the app to make payments. You're better off just calling the store.

Suddenly the website doesn't let me sign in any more so I tried to get the app. Only to be told it no longer works with my android phone. Way to lose my business when I can't access the site or the app to even make an appointment. Keep the app basic so it always works for everyone! Do not tell me to get a new phone just for your app. My other apps work just fine.

What’s new

Updates to the UI when displaying store holiday hours.
Bug fixes for push notifications.
More information in the store details pages for certain stores in California.