Oticon Companion

Oticon A/S

About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

Ratings and reviews

The app is very straightforward and easy to use. The only major problem is that I have to uninstall and reinstall about every 2 to 3 months because the app just stops working which is difficult because then I have to reconnect it with my hearing aids in the charger. So if this happens at work, I'm pretty much stuck without being able to change any settings. additionally, it will just randomly disconnect from my hearing aids for a few seconds, which is odd.

The app is worthless for Android OS phones, and impossible for those with a single hearing aid. Because it connects to Bluetooth automatically, I can't hear when people call, as it goes through my one hearing aid in the small spectrum it is correcting. And that's with the phone set as the default device. Leaving BT on won't work, and turning it off causes problems with all of my other BT devices. There needs to be a setting that allows control over Bluetooth connection that actually disconnects.

This app is junk. Constantly disconnects if phone is more than a few feet away. Provides zero benefit or functionality. I do not make constant adjustments due to background, etc. That's totally unnecessary. A good app would connect automatically and NOT loose connection. I almost never even use it due to these reasons. Zero benefit having it.

What’s new

This app version comes with smoother switching between programs. It also lets you find and join available Auracast™ broadcasts directly from the app. Auracast broadcast (available with select hearing aids) allows you to connect to public broadcasts in e.g. airports, theaters, lectures.