PLN Mobile

4.8
12.9L reviews
1Cr+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
25 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.8
12.8L reviews
Riana Afiescha
6 September 2025
The PLN Mobile app is very helpful and easy to use. It makes it simple to check electricity bills, purchase tokens, and monitor usage anytime, anywhere. The interface is user-friendly and the features are reliable. I really appreciate how efficient it is, saving both time and effort. Excellent service from PLN!
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P L N
12 April 2024
Bisa aja nih Kak Riana. Btw makasih ya Kak untuk feedbacknya. Ga perlu repot jauh-jauh utk beli token doang, bisa melalui aplikasi PLN Mobile. Stay Healthy -VC
Adil Mudhoffar (AdeHaze)
29 June 2025
how silly is when my banking application, which holds so much value, can be accessed normally, without gps tracking, developer mode or etc. Still secure and well. But this app, which only I used to check my electrical bill, can't be accessed at all, so many requirements. Yeah, maybe the bank's technical ability to secure an application is better than this company owned by the country.
24 people found this review helpful
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P L N
30 June 2025
Mr. Adil, we will try to help u. Fyi, PLN Mobile can't operate on devices detected using root mode, emulator, developer/debugging mode. Please disable all modes so that u can access ur PLN Mobile again. If u are still experiencing problems, please inform us via the PLN's social media, so that CS can help you. Hopefully it remains safe. :) -IP
Ebigail Gratia
15 August 2025
PLN Mobile is really helpful and makes managing electricity much easier. I can buy tokens, pay bills, check outages, and even submit complaints without having to go anywhere. The design is simple and user-friendly, and updates are always improving the app. Sometimes the server can be slow during peak hours, but overall it’s very reliable and convenient.
3 people found this review helpful
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P L N
16 August 2025
Thank you so much for your appreciation, Ms Gratia. PLN Mobile will continue to evolve to make it even more convenient to use. Hopefully, the convenience you've experienced can also be felt by those closest to you. Go ahead and invite them to use it too, so life becomes easier. -SH

What's new

- Peningkatan fitur Permohonan Pasang Baru/Perubahan Daya
- Peningkaran fitur Transaksi Penjualan REC
- Peningkatan fitur Pengajuan Home Charging Services
- Hot fix Pembayaran Pengajuan Home Charging Services

App support

Phone number
+62217251234
About the developer
PT PERUSAHAAN LISTRIK NEGARA(PERSERO)
plnmobile@pln.co.id
JL TRUNOJOYO BLOK M.I NO 135 KEC KEBAYORAN BARU KEL MELAWAI JAKARTA SELATAN DKI Jakarta 12160 Indonesia
+62 813-1895-0123

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