
Nick Giesen
The app itself is put together very well, BUT how it interacts with orders isn't the best. If I place an order and show early via drive thru, they won't prep it early (even if I am the only one there). It would be quicker for me to order when I am there. There should be an option for drive thru and in-store, so that if you go in the drive thru, they will begin prepping when you pull to the speaker. Otherwise, it would be a good app for me.
8 people found this review helpful

Daniel van Heeckeren
Much improved! The app used to be a real pain to use, but they've got things running smoothly. Now it's a breeze to use. My only complaint is that when I order online for pick-up in store, it never shows my name on my phone screen when they ask me to confirm the order is mine. They keep having to find the order number and compare instead. Apparently, it doesn't happen with anyone else, just me. Doesn't happen on delivery orders though, just pickup orders. I'm just lucky I guess. 😂
193 people found this review helpful

Alicia Grayson
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They've fixed the optimization issues lately, but the rewards system is pretty lackluster, and offers are only available like a single week out of the month. They can be pretty good, but they're usually really specific, and they don't last very long. Odd choice when they want to call it the "monthly good fortune." It's single use, and it's only available for like a week.
16 people found this review helpful