Prepaid CardConnect

4.3
11.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

**Android version 7.0 and above are supported**

Connect to your card account – anytime, anywhere. The redesigned Prepaid CardConnect* mobile app makes it easy for you to manage your money on the go. Download the app today and check out these great features:
 
Single Login – Access your card account on your phone using the same User ID and password you setup online
 
Check Your Balance – Get up-to-the-minute balance and transaction detail
 
Transfer Funds – Make Card-to-Card or Card-to-Bank Account transfers in just a few easy steps
 
Find an ATM – Use the GPS feature to locate the closest in-network ATM to you
 
Enjoy Safety and Security – Built using the highest standards of mobile web security – you can feel confident that your card account number and private information are never stored on your phone.
Updated on
Jun 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
11K reviews
Logan5619
October 1, 2025
This app genuinely needs to be fixed. I use this app to transfer money from my work card to my bank account and after getting a new phone, I just no longer am able to transfer anything. I continue to get an error message saying "our system is not cooperating" and then the cherry on top is the phone they give to call is US Bank which I don't have nor do they provide any help with card connect or my account. I'm aggravated to say the least.
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Ethan
May 25, 2025
recently swapped to a new phone, and suddenly nothing is allowing me to transfer my money to my bank. It errors when I try to go to the transfer menu and says "Our system is not cooperating", and it seems like NOTHING is cooperating! I try the website, nothing! And when I call the number on the card, the call is immediately closed when I ring it up! No idea where or how I'm supposed to contact someone for help when I'm shut down immediately at every facet.
2 people found this review helpful
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TJ Ferman
October 14, 2024
One of the worst services I've ever used. The UI is next to non existent, the error messages don't tell you anything, and customer service is absolutely abysmal. I've been dealing with an issue with my account (that wasn't even my fault to begin with, it's literally just an error on their end) and now my accounts locked out, before I even have access to it. Not to mention customer service knows less than I do. Everytime I call they just repeat the same rehearsed line over and over again. Trash.
6 people found this review helpful
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What’s new

General Bug Fixes And Improvements