Rogers Smart Home Monitoring

2.5
3.65K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Enjoy peace of mind knowing that you’re always connected to your home and your family. Rogers Smart Home Monitoring customers can use this application to securely view and control their system anytime, anywhere on a smartphone or tablet.

With Rogers Smart Home Monitoring, you can*
• Control and secure your smart home from anywhere – use just one app to manage your choice of devices
• Stay in the know – watch live video from cameras; get instant alerts when doors or windows are opened
• Save on energy usage and costs – set automated rules and routines to manage lighting and heating
• Help protect your home and loved ones – monitor for alarms, smoke, carbon monoxide or water leaks
• Relax with hassle-free installation and 24/7 support
• Customize your solution – add devices as your needs grow

Getting Started:
• Download and install the Rogers Smart Home Monitoring app on your smartphone or tablet
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign in next time

Requirements:
• Rogers Smart Home Monitoring subscription
• MyRogers username and password to access the app

For more information see: rogers.com/smarthome

*App functionality will depend on compatible hardware and subscribed package and features
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
3.53K reviews
Will X
June 9, 2024
The app is easy to use and navigate. However, if you have cameras it's way to sensitive, shadows from trees set if off even on yhe lowest setting. Setting the temperature for the thermostat is a bit cumbersome, and the fact that there is no auto feature is strange. There is also no way to set camera zones or "tripwires". I would of thought that simple features would be a no brainer. I'm not a telus fan, but there app is better.
5 people found this review helpful
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Rogers Communications Inc.
June 12, 2024
Thanks for your feedback Will! We truly appreciate your knowing how you feel about our app and we'll be happy to pass along your comments to our developers team for review. ^mg
A Google user
July 17, 2021
So now I'm changing my review. The not signing in event is a huge issue now, more than before. And now it's not loading videos (saying no media) when earlier the same day, there were videos/pictures. No amount of uninstalling, reinstalling, clearing cache, restarting, helps these issues. Very very disappointing. Doesn't always stay signed in which is frustrating but otherwise it's great.
9 people found this review helpful
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Rogers Communications Inc.
July 25, 2021
Hey there. It's disappointing to hear about all the issues you've described. We would certainly like to take a closer look at this for you. Please reach out to our technical support team via any of the methods listed here: Rogers.com/Contactus. ^tb
Xinchen Li
September 27, 2020
Terrible experience. I intalled the system yesterday and downloaded the app. It worked well during the test. However, later that day, I tried hundreds of times signing in but always being told "There has been an issue on your account". I dont know what it means as I can log in on my laptop. This app is so stupid. Considering to cancel the service.
11 people found this review helpful
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Rogers Communications Inc.
September 27, 2020
Xinchen, it's really disappointing to hear that you've been having issues already & the service was only just installed. There is a login issue affecting multiple customers but we are working to get it resolved ASAP. We can notify you once we have an update. Please reach out to us at https://communityforums.rogers.com so we can get that setup. ^tb

What’s new

Bug fixes and stability improvements