
Sif Lindby
- Rapportér som upassende
- Se anmeldelseshistorikken
The app worked fine until it started scanning my Mastercard via my Google wallet instead of scanning my 7-day pass QR code that I was showing from the app. I wasn't activating the Google Pay button, but because NFC was on, I unknowingly paid for a single ticket when I was showing my 7-day ticket. Apparently this is a common issue, however, there is no way to dispute the charge since SL doesn't have a form for it. So now I have to try to dispute the charges with my bank.
AB Storstockholms Lokaltrafik
16. oktober 2025
Hi! Thanks for your feedback. If you happen to withdraw your payment card (digital or physical) while you have an active SL ticket, you can always contact us via sl.se. Customer service will help you further from there. /Fabian, SL Customer service

Finn Kaufmanas
A disapointment ... Got a very bad start, trying to add my credit card. It was visible but all the same I was unable to buy a 72 hour pass. Even worse, I am unsure whether the amount will be drawn. When you are a tourist you need things to work seamlessly the first time. Otherwise you give up and find another solution.
1 person fandt denne anmeldelse nyttig

Casper Thelander
App was functioning for me, however whenever I need to show my ticket within the app, the travel tab deletes the route that I have planned out
2 personer fandt denne anmeldelse nyttig