John Hines
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Can't sign in. Tried using email, and get the "technical error" message. Tried using my phone number, and every time the code I receive via text is "expired" according to the app. There's no support info in the app, if you aren't logged in, so trying here in case someone sees this. Edit: I have an open case with IT, finally. I have very little actual hope, but I guess there's a chance.
Albertsons Companies, Inc.
June 21, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Alexander Dugan (Alex)
Their most recent changes have really made using the app inconvenient. It jumps around in the "ForU" coupons. Worst of all, I just tried to get on to make a list and suddenly it's requiring putting in a location (I already had a location set) and it's claiming there is not service in my zip code yet I live right down the road from a Safeway I have been using for 2 years. This has made the app unusable. I cannot get past this location requirement that cannot correctly identify the store I go to.
11 people found this review helpful
Albertsons Companies, Inc.
June 8, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Elisabeth Beinke
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So many issues with logging in, saving the data from past orders, it clearing out what's in your cart, etc. So frustrating that this is the only way to order grocery delivery from Safeway. The app is also clearly not made to be utilized by more than one person - it regularly gives login errors, clears out one person's additions to the cart, etc.
6 people found this review helpful
Albertsons Companies, Inc.
June 15, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. We value your business and your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. Thank you.