SonderMind

Sondermind, Inc.

About this app

SonderMind provides mental health care, personalized for you. Available for all ages and most mental health needs. Choose to use your insurance for therapy or psychiatry in states where SonderMind is available, and meet online or in person within a week.

Therapy is available in Arizona, Colorado, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, Ohio, Texas, Vermont, Virginia, and Washington, D.C. Psychiatry is currently available in Colorado, Georgia, and Ohio.

This version of the app only works for existing SonderMind clients who have a registered email and password.

HOW DOES SONDERMIND WORK?

Log in to SonderMind.com to share your preferences for care, and we’ll match you with one of our licensed providers in your state. Then, you can use the app to connect with your therapist, attend video sessions, track your progress, and more.

IS SONDERMIND COVERED BY INSURANCE?

Yes! SonderMind therapists are in-network with a variety of insurance plans in your state. We also offer affordable self-pay rates. No waitlists. No subscriptions. No directories. Get in-network and affordable care without the hassles.

IS SONDERMIND SECURE?

Your safety and security are a top priority. ​​Our HIPAA-compliant, encrypted software keeps your personal data and protected health information secure. We follow national standards for security and privacy for all clients and clinicians. SonderMind Video Telehealth sessions are never recorded. Your personal data, medical information, and private communications are all hosted on HIPAA-compliant, SSL-encrypted servers.

Ratings and reviews

The app no longer works. I can't attend sessions, communicate with my Doc, nothing. It won't even open. There seemed to be a new app I happened to see. So, I installed it and THAT one doesn't work either. So now I'm at risk of losing my prescriptions because I can't speak to anyone to renew them. I don't suppose anyone is working on fixing the myriad of issues this app has always had to begin with, let alone the actual ability to sign in and use the app.

The therapists are great, but the app itself is garbage, I never get notified when an appointment is coming up, if it needs to change, or any of the messages from my therapist. I really like my therapist but it's becoming more of a burden to go, to the point where i'm going to cancel. Please fix these issues for other clients, if we're seeking help were already going through it... update 3 months later, the app doesn't open 😒 😑 🙄

Welp, changing my review again. It originally was super buggy. Then it worked well for like a month, and then I couldn't connect to my session, so I reinstalled the app, and now I can't log in via the app. I can still log in from the website. Using the same credentials, the app login fails. Making the app useless at this point. If this gets fixed, I'll change my rating.

What’s new

Bug fixes and performance improvements