![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
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Everytime I try to book on their website payment would always fail. I would contact the bank for every single one of my credit cards that I have tried and every time I contacted my Banks, the bank would show no record of an attempted charge and their customer service agents would all come to the conclusion that there's a problem with the merchant website (Thai Lion). with that said I figured I would try the mobile app and it's more of the same. So until this problem is resolved it is impossible, I believe, to book a flight unless you happen to have a credit card from a Thai bank
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIfqYKUUU1HSDTU6DqMBpww63KjmHPVJhB4bm1a5dovoA4QBA=s32-mo)
มาลิค ก
There's no sign-in option to keep your profile saved. If you can't sign-in, there's no point of having the "upcoming" and "past" booking tabs, because the app doesn't know who you are. To check-in, it links to the mobile browser's webpage anyway, which makes this app useless.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIWELOdxYSmaBGoT_WrOL-7dwSmqRk_F8YmGbgEXqvcMEoDBDFQ=s32-mo)
Phil
Neither app nor the website are working / loading. And I can't book Thai Lion Air flights through 3rd party websites because my full name is too long. How is it possible to fail at the basics like that?