Chris Sche
The lights are good but the app could use help. Can't use the lights if Wi-Fi goes out. Can't group random lights and set them individually. Doesn't offer too many advanced settings and UI isn't as intuitive as it should be. I wish these would work with a manual dimmer also and that it would be easier to set the default look for on/off. Got the rest of my house to do. Still not sure if I'll keep these.
1 person found this review helpful
Signify Netherlands B.V.
October 11, 2024
Hi Chris,
Thank you for leaving us a review, as well as pointing out a list of suggestions and feedbacks for us to further improve on.
For assistance or further clarification on your feedbacks, please reach out to our support team from the in-app chat by going to (Settings > Help Center > Live Chat).
We hope to hear from you soon.
Erika Trefz
I rarely ever write reviews... But using wiz light bulbs was one of the best things I ever did for my home. This app is user friendly and I enjoy how much personalization can be done to the lighting. I love the MANY options with brightness, colors, when they turn on and off, and instantly change multiple lights with a "quick action." I highly recommend. I have my home ambient before I walk through the door at the end of the day.
10 people found this review helpful
Signify Netherlands B.V.
September 28, 2024
Hi Erika,
Your positive review means the world to us, and we are very happy to learn that our lights have managed to brighten up your home as well as being part of your everyday life.
Please know that we are always here for you if you require any assistance, and we would like to extend our deepest thank you for the continuous support.
Clint Merrell
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UPDATEWIZhlpdsk tried tofix+2star I like the functionality when everything works right, but the app crashes constantly. sometimes it's hard to turn the lights on or off and the motion detector doesn't work about 20% of the time. totally defeats the purpose of having "smart" bulbs. I also get notifications from my phone that the app is using abnormally high battery and that it runs in the background I even after telling it to go to sleep when not in use. Can I share diagnostic data with you, WiZ
5 people found this review helpful
Signify Netherlands B.V.
September 20, 2024
Hi Clint.
Thank you for your review, and we are happy if you could provide us the diagnostic data to our support team for further investigation as well as improvements.
To do so, please reach out to us from the in-app chat by going to (Settings > Help Center > Live Chat). Our support team would be able to assist you on the app crashes as well.