
Price McCarty
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This app or the device does not reliably work with my Android phone. I tried it with two different Yale models. The app failed to connect with either device. Two different customer service reps advised me to use an iPhone to connect, update firmware, then configure so my Android would work. I used an iPhone for one device but it still didn't work. I bought a Schlage Encode and it worked without issue.
4 people found this review helpful

Andrew Helmer
Main warning: you cannot set up a Wifi Bridge using the Android app. It is broken, and would always say that it couldn't connect to my WiFi even though there's great signal strength. I had to use the iOS app on my iPad to do it, but if you only have an Android phone, beware of that. There are some other bugs too. The pages in the app don't always refresh, and the top-left menu (hamburger) button gets out underneath the time in the Android system menu on a Pixel phone, so it's hard to click.
5 people found this review helpful

Robert Pottberg
This app does not work with Android 15 Bluetooth. It will work one time with Bluetooth when you restart your phone and then will not connect again. Will connect by WiFi, but that doesn't work with the auto-unlock feature (bluetooth only). Spent multiple days with their tech support, sending screen recording, screen shots, and logs... even got a bug ticket # that was elevated to the development team and haven't heard anything for than a month. I would definitely look elsewhere at this point.
12 people found this review helpful