3.5
2.56K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Yale locks using the Yale Access app are supported exclusively in the United States and Canada.

Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com
Updated on
Sep 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
2.52K reviews
Price McCarty
August 1, 2025
This app or the device does not reliably work with my Android phone. I tried it with two different Yale models. The app failed to connect with either device. Two different customer service reps advised me to use an iPhone to connect, update firmware, then configure so my Android would work. I used an iPhone for one device but it still didn't work. I bought a Schlage Encode and it worked without issue.
4 people found this review helpful
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Andrew Helmer
May 3, 2025
Main warning: you cannot set up a Wifi Bridge using the Android app. It is broken, and would always say that it couldn't connect to my WiFi even though there's great signal strength. I had to use the iOS app on my iPad to do it, but if you only have an Android phone, beware of that. There are some other bugs too. The pages in the app don't always refresh, and the top-left menu (hamburger) button gets out underneath the time in the Android system menu on a Pixel phone, so it's hard to click.
5 people found this review helpful
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Robert Pottberg
May 31, 2025
This app does not work with Android 15 Bluetooth. It will work one time with Bluetooth when you restart your phone and then will not connect again. Will connect by WiFi, but that doesn't work with the auto-unlock feature (bluetooth only). Spent multiple days with their tech support, sending screen recording, screen shots, and logs... even got a bug ticket # that was elevated to the development team and haven't heard anything for than a month. I would definitely look elsewhere at this point.
12 people found this review helpful
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What’s new

General bugfixes + performance improvements