ZKB Mobile Banking

Zürcher Kantonalbank

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About this app

Zürcher Kantonalbank on your smartphone.

ZKB Mobile Banking gives you flexible access to your finances and lets you handle your banking needs on your smartphone. Check your account balances, scan and pay QR invoices, transfer between accounts, set up standing orders or check the stock market and purchase stocks.

Requirements
- To use ZKB Mobile Banking you must be a Zürcher Kantonalbank customer

General
- Reliable and secure thanks to the highest safety standards
- Log in using a password or with biometrics
- Find important features and the latest news in "Home"

Assets
- Overview of accounts and custody accounts
- Most recent bookings and balances
- Overview of mortgages and loans

Payments
- Enter payments, account transfers and standing orders
- Scan and pay invoices
- Approve eBills and add eBill billers
- Check and edit pending payments

Invest
- Buy and sell stocks
- Personal watchlist
- Search for equities, fonds and bonds
- Status of your orders

More
- Manage and block bank cards
- Download documents
- Open new accounts and custody accounts
- Order CHF or foreign currencies
- Send and receive messages
- Find important or emergency phone numbers
- Get ZKB Nachtschwärmer ticket for the ZVV network (for ZKB young or ZKB student packages)

Ratings and reviews

The new update makes this app quite a bit worse. On the main page I can only see my savings account, rather than my main account (this seemingly can't be changed). This also means that whenever I scan a QR code, the wrong account is set as a default, so I have to spend a minute each time changing details. It's been around 6 months now like this, so I guess they aren't going to fix this either.

Payment by QR codes / pdf works well, and the customer support is very good so far. But I have two issues with the app. - Please let me hide all the balances in the app for privacy reasons. It's unsettling to merely open the app and show everyone around me the balances (e.g. when commuting). - I have a crash every single time I try to do a money transfer between accounts. Also, why can't we have screenshots? Edit: the first part has been fixed. It still crashes when using a non-stock keyboard.

"We are unable to process your request" error when selecting assest view. Data cleared app reinstalled an registered again. Poor support skills keeping me busy supporting their problem determination process instead of fixing the error introduced with recent release. 2nd custody account not visible anymore. Asset view filter not working. Really bad quality assurance testing and most importantly of al,l customer experience, for a financial institute of that size.

What’s new

We've optimised our app and fixed a few bugs.

Note: This is the last version for devices with Android 8 and one of the last versions for devices with Android 9. Install Android 10 or newer so that you can continue to use the app.