Zipcar

Zipcar

About this app

With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between.

Instant Access
Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork.

All the flexibility and convenience
Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day.

Contact-free pickups and returns
Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot.

Save more with gas included
Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month.

24/7 support & roadside assistance
Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies.

More sustainable
Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.

Ratings and reviews

I stopped being a member 3ish years ago and decided to re-up today. I've had my account approved and I booked a car for a couple of days from now and installed the app - which doesn't seem to work at all. All I get is the Go to drive screen, and anything I click takes me back to that screen! I hope my old card will still work, because this app doesn't seem to! update 1: Force closed app and tried again a few minutes/hours later doesn't resolve the other. update 2: rebooting the phone worked.

The app fails to allow bookings, it states I already have one, and I'm forced to call every time. The contact support via text does absolutely nothing when I click it. When I call, the "select X to XXX" does nothing when I select an option. The app won't connect to the car when I'm right next to it sometimes. The fuel card was missing from my last trip. Unbelievable that all these issues are acceptable for the PM team at Zipcar. Hey, your priorities need to be realigned.

Disappointing start with Zipcar. New users cannot access the service immediately after registering due to a screening process, but the timeframe is unclear. The app only shows a message that documents are under review, with approval emails sent later. When I called support, I was told it could take up to a week. For a service that advertises convenience and on-demand access, this delay is frustrating and poorly communicated.

What’s new

We tidied up the app with some under-the-hood fixes to make your experience even better. Buckle up and enjoy the smooth trip!