amaysim

amaysim

About this app

The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more.

Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun!

- Transfer your mobile number
- Set up your SIM plan
- Activate your NBN Home Internet service
- Check your mobile balance
- Manage your NBN service
- Update your personal and payment details
- Top up your data or credit
- Switch your plan at any time
- View your data usage and payment history
- Get quick answers to your questions
- Manage and customise call waiting, voicemail and roaming and more

The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store.

When using the app overseas international roaming charges will also apply.

Ratings and reviews

Quite difficult to manage my account. Often has errors and bugs, many of which require clearing the cache, reinstalling the app, or getting customer service to fix. Recently my account was credited with $25, but when I went to buy a 28 day subscription, I found there was only $24.88... Not a lot of money, but not 5-star quality

I bought a SIM online and got it in the mail because amaysim has international roaming with pre paid accounts. (Telstra quit having that over COVID) . I had a last minute US trip come up before I'd made the switch, so I did it and hoped it would work before I got in the plane. process was easy because I had an account from ordering online and switching my number over to about 10 minutes. Their website had really clear directions and it was smooth as. So grateful!

28 day renewal means you pay 13 "monthly" payments a year. when you try and switch to a cheaper plan there are always errors that waste your time and make it so if you want to switch you have to go through customer support which is an absolute bore, when I chose to restart instead of switch it took my money straight away with no errors, overall this company is a money hungry corporate slop machine with bad coverage and even worse data plans, would not recommend at all.

What's new

Minor bug fixes and improvements. Keep sending through your feedback and we'll keep improving the app.