4.3
88.9K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
Updated on
Sep 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
87.5K reviews
Pete C
July 3, 2020
Absolute rubbish since the recent "update"! Can we please have the previous version back? What's the point of an App that you now have to log into everytime you open it!? How is that progress? That is when it doesn't freeze and you can't even access the log in screen anyway. "If it ain't broke, don't fix it", only it wasn't broke, you just broke it. Android user. Please sort it out or I'm back to O2.
167 people found this review helpful
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A Google user
October 14, 2019
It never remembers your details, there's no widget and it has, constant page not found errors. Also you need data or WiFi to buy a new goodybag or credit. Which you'd think they would have something set up so you could have free access for. Obviously not. This app is not a reflection of giffgaff as a whole, which are generally incredibly affordable and possess a reliable network, which is the only reason the app has more than 1 star.
45 people found this review helpful
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Vincent Tsehn
August 26, 2022
Lost my old phone, can't delete my old account, still taking my money every month, and I can't cancel it, I also tried deactivating the account and that hasn't worked. Had to make a new email address up. Just to log in on my new number on the app. I'm deaf and it can be awkward trying to top up, so I rely on the app to top up, I've lost out on at least 3x £35 goody bags, due to not hearing properly
23 people found this review helpful
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giffgaff Limited
August 26, 2022
Oh dear Vincent. We would recommend that you get in touch with us through your account so that we can help you out. You can do this here, https://www.giffgaff.com/support/ask - giffgaff Hannah

What’s new

Let's just jump in this time around folks. We've terminated some bugs (they will not be back) and fed the digital hamster turning the wheels. Things should run a little smoother from now on.