hvv switch – Mobility Hamburg

Hamburger HOCHBAHN AG

About this app

With hvv switch, you have hvv, car sharing, shuttle and e-scooter in one app. Buy hvv tickets for bus 🚍, train 🚆 and ferry ⛴️ or rent a car 🚘 from Free2move, SIXT share, MILES or Cambio. Alternatively, you can call a MOIA shuttle 🚌 or explore Hamburg flexibly with an e-scooter 🛴 from Voi. For nationwide public transport travel across Germany, you can also order the Deutschlandticket. 🎫

Highlights of the hvv switch app:

• 7 providers, 1 account: public transport, car sharing, shuttle & e-scooter
• Tickets & passes: buy the hvv Deutschlandticket & other hvv tickets
• Route planning: use the hvv timetable info
• Travel affordably: automatic ticket purchase with hvv Any
• Easy to rent: cars from Free2move, SIXT share, MILES & Cambio
• Stay flexible: rent an e-scooter from Voi
• Shuttle service: book a MOIA shuttle
• Pay securely: PayPal, credit card or SEPA

📲 Download the app now and enjoy full mobility in Hamburg today.

7 mobility providers – one account
With hvv switch, you can use the services of hvv, Free2move, SIXT share, MILES, Cambio, MOIA and Voi with just one account. Missed your train or bus? Flexibly switch to car sharing, a shuttle or an e-scooter!

hvv Deutschlandticket
Get your Deutschlandticket. The Deutschlandticket is a personal, non-transferable monthly subscription and costs 58 € per month. With the Deutschlandticket, you can use all of the public transport in Germany, including regional transport. After purchase, your Deutschlandticket will appear on your home screen – always ready for your next trip.

Order a mobile ticket
Whether it's a short journey, single ticket or group ticket – with hvv switch, you can conveniently buy public transport tickets via the app and save 7% on most fares. Pay securely using PayPal, SEPA direct debit or credit card (Visa, Mastercard, Amex) and add your mobile ticket straight to your wallet.

hvv Any – the smart ticket
With hvv Any, you no longer need to worry about tickets. Just start your ride with hvv Any and it will recognise your transfers and destination and automatically book the cheapest ticket. Just activate Bluetooth, location and the motion sensor – and let's go!

Timetable information
You know your destination, but not the route? Our timetable for buses, trains and ferries will help you plan your route.

• Save connections in your calendar & share them with contacts
• Track the journey of your selected bus in real time
• Save connections, add stopovers and be reminded
• Find departures nearby or for any stop
• Check for disruption reports on roadworks & closures
• Set up disruption alerts & stay informed via push notifications

Car sharing with Free2move, SIXT share, MILES & Cambio
With Free2move (formerly SHARE NOW), SIXT share, and MILES, you’ll always find the right car – classic, electric, compact, or spacious. MILES charges based on distance, while SIXT share and Free2move charge by the minute. Cambio is still in open beta and offers billing based on time and kilometres, depending on the vehicle type and tariff. The search feature has been redesigned and expanded with a list view for an even better experience. All billing is handled through your hvv switch account. Find a car in the app or at hvv switch points.

E-Scooters by Voi
For even more mobility, you can rent e-scooters from Voi. Find a scooter and unlock it with just a few clicks. Our app shows all e-scooters in your area. Grab an e-scooter and try it out!

MOIA
With the electric fleet by MOIA, you can travel in a climate-friendly way. Share the ride with up to 4 people and save money! You book a ride, get on the shuttle and passengers get on or off during the journey. Starting now, there's a new design, express trips, and a detailed price overview. Plus, MOIA is now barrier-free and supports VoiceOver/Talkback.

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Ratings and reviews

app is ok apart from the voi implementation. on a regular basis the scooter is unlocked but in the app it says there was an error. fine, I can still ride the scooter, but there is no way to end the rental. so I get billed for a ridiculous amount of time before some auto-rental-end sets in. the app provides no way to reclaim these invoices and points at voi support who just ignores the emails I've sent asking for a refund. please fix the API implementation.

I am glad to have found this app (after several failed attempts with other apps) as it allowed me to buy the Deutschland-Ticket offering several payment options. Well done!

Says you are already on the road when you are not. Still useless. Sure I can explain, pretty much every time you want to start a ride. You walk to the bus stop, get out out the phone, want to get a any ticket for a bus that leaves in five minutes and then get told you cannot because you are supposedly already on the road. So in the end you have to restart the app five times or ride without a ticket. I am using any and simply want to start a trip by getting on a bus.

What's new

With this version, we have made improvements to the cambio beta and fixed some minor bugs.