rapid! Pay

RapidAppSupport

About this app

rapid! Pay app

Secure, on-the-go access to all of your rapid! accounts in one easy-to-use app! rapid! Pay is the only mobile app that combines all of the robust features of the rapid! PayCard program with the power of our rapid! OnDemand/Disbursements platform – giving you instant access to your earnings – when and how you need it!

rapid! Pay app benefits for rapid! PayCard include:

• Activating/replacing your PayCard
• Viewing current balances, transaction details and history
• Interest bearing savings account and companion cards
• Transferring funds between cards, savings account, and to any bank account in the US
• Cash Back Rewards – view offers and earn cash back every month on those purchases
• Loading checks – remote check deposit directly to your PayCard
• Bill Payment – Full service including ‘Pay Anyone’
• Access to over 100,000 in-network ATMs
• Personalized or custom image cards
• All capabilities currently in rapid! Access app are available in this new app

rapid! Pay app benefits for rapid! OnDemand/Disbursements include:

• Viewing your available wages as they’ve accrued
• Viewing pay period transfer details
• Accessing your earnings instantly – get your pay when you need it
• Choice of different payout options – receive your money the way you want it
• History of all your payout transactions
• Replacing costly alternatives such as payday loans, credit card advances, or paying overdraft/late fees

Additional rapid! Pay app features include choice of language (English or Spanish), biometric login (device dependent), account and profile management, notifications/alerts preferences (email, SMS and push), geo-locators for ATMs, reload and cash pickup centers, FAQs, and live customer service.

Ratings and reviews

Convenient but rough in some ways. While a Convenient and secure way to check a balance or transfer money to and from savings, be careful with large purchases and online orders. It will put the purchase on a 10 day hold and there is no way to release it. They'll tell you to contact the merchant and the merchant will send you right back to rapid customer service. This is inconvenient when you are ordering important items that you need by a specific date and they can't help you release it.

This would be a great card if they listened. I have a recurring charge that isn't mine. The only way to fix it is to get another card. Which wouldn't be hard if they would change my address and keep it changed. It's my former work address. I have emailed and also changed it with the app. Still can't get it straight! Looking into changing services.

If you go over a certain amount on your card it gets frozen until the next day. Have to call in and wait an hour before you may be able to use it. Has always been fixed but inconvenient and they are always in a hurry to get off the phone when they inform you to download their app. I've had it from day one and no place to fix it from the app I can see or way to message. Besides holding your money sometimes no issues. Average card but pay hits immediately

What's new

rapid! is constantly refining our app to optimize your PayCard and OnDemand experience. This update includes platform enhancements.