Hotels.com: Book Hotel Deals

1.05M reviews
Content rating
Everyone
50M+
Downloads
Editors' Choice
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Everyone
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Search, compare, and reserve your stay in a few taps, then earn rewards on every booking.

FIND THE RIGHT ROOM, ANYWHERE
Browse hundreds of thousands of hotels worldwide and find the right room for your trip. Filter by price, location, guest rating, and amenities to compare places side by side and pick the one that fits. Whether you want a place tonight, a weekend getaway, or an extended trip, we help you find it fast.

BOOK WORK TRIPS FASTER
Set your business travel preferences once and we'll save them, so every search shows stays that fit your work trip. Manage work and leisure travel in one app.

EARN REWARDS WITH ONE KEY™
Join One Key for free and earn rewards* on eligible bookings, then use them like cash toward a future stay. Members also unlock perks on select stays, so you save more every time you reserve. Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.

SAVE UP TO 20% INSTANTLY
Members save up to 20% instantly on select hotels with member discounts** you won't find anywhere else. From cheap rooms and budget stays to 5-star and luxury stays, there's a member deal for every kind of trip.

LAST-MINUTE & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve for tonight, this weekend, or months ahead. Many properties offer free cancellation***, so you can reserve with confidence and change or cancel your reservation right in the app.

TRACK PRICES ON THE PLACES YOU WANT
Set price alerts on rooms you're watching and get notified when prices drop, so you can lock in the right rate.

EVERYTHING YOU NEED TO RESERVE A STAY
- Search and compare hotels, resorts, motels, and rooms worldwide
- Filter by price, guest rating, location, and amenities
- Save your business travel preferences for faster work trip booking
- Earn rewards on eligible bookings and use them like cash
- Unlock instant member discounts on select hotels
- Find last-minute deals and reserve a room for tonight
- Reserve now and pay later at many places, with free cancellation
- Manage, change, or cancel your reservation in the app
- Compare hotel prices, ratings and amenities side-by-side
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, resorts and more, and share these with friends and family
- See the hotel location on a map and read verified guest reviews
- Save your confirmation and access your booking details anytime–even offline
- Contact us or the hotel directly from the app

FIND YOUR KIND OF STAY
Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays.

WHY TRAVELERS CHOOSE HOTELS.COM
- Hundreds of thousands of places worldwide, from budget rooms to luxury stays
- Join One Key free to unlock rewards, perks, and instant discounts
- Instant member discounts and mobile deals on every trip
- Last-minute deals and easy, flexible booking

Download Hotels.com to find and reserve your next room. Browse hotels worldwide, save instantly with member discounts, and earn rewards on every stay.

IMPORTANT INFORMATION
*Rewards are not redeemable for cash and can only be used on eligible bookings.
**Member discounts are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Sep 11, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.03M reviews
Jenna
August 21, 2026
Don't book with this site. I've had multiple stays cancelled last minute through this app. When I contact customer support, I really only get a "sorry this happened" response and no other help, leaving is scrambling to find another hotel and trying to find enough money to book another stay while we wait for the refund to come through. The company does nothing to help rectify the situation. Deleting this app.
5 people found this review helpful
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Hotels.com LP
August 21, 2026
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Julie Ragan
September 1, 2026
This app is not user friendly. When chatting with Customer service, you can't see what you are typing, (the keyboard covers it up)so it is a challenge to make sure everything makes sense, then customer service stops the conversation after a minute. Also You click on things just guessing where it will take you. This is a very hard app to use.
2 people found this review helpful
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Hotels.com LP
September 1, 2026
Hi, thanks for letting us know, we’re sorry you experienced issues with the Virtual Agent. We’re looking into this and appreciate your feedback. As we can’t message you here, you could visit service.hotels.com. for more help or if needed, chat with one of our experienced agents by selecting “Chat now”.
Melinda Payton
April 3, 2026
I asked to change my booking date and was told there would be a small fee charged to my card. I asked 3 different times to make sure it was only the penalty charge, not a fee on top of an additional room charge, I was told yes, and told my total which I agreed to, (1 night +fee) never told there would be another charge. I was charged for a 2nd night and they refused to take it off even though I never agreed to that amount. deleting app. will not use again or recommend.
31 people found this review helpful
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Hotels.com LP
April 6, 2026
Thank you for your feedback regarding your booking changes. Your experience with unexpected charges is important to us. For more assistance, please contact our support team at hotels.com/helpcenter. We appreciate your insights and hope you'll consider our services again.

What’s new

We continue to update our app to help you find your perfect somewhere.